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Privacy Policy

Effective Date: 22/09/2025

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Versatile Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for therapy services.

By using this website (https://www.versatiletherapy.co.uk), you agree to the terms of this policy.

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1. Who We Are

Versatile Therapy is a therapy service run by Becky Sheppard, offering both in-person counselling in Brighton and online therapy sessions across the UK.

Data Controller: Becky Sheppard
Contact Email: versatiletherapy@protonmail.com

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2. What Information We Collect

When you contact us via the website’s enquiry form, we collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Any information you include in your message

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We do not ask for or store clinical, health, or sensitive personal data via the website. Any therapeutic records are handled separately and securely, in accordance with professional and legal requirements.

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3. How We Use Your Information

We use the personal information you provide via the enquiry form to:

  • Respond to your message or questions

  • Arrange an initial consultation or session

  • Manage general enquiries about therapy services

We do not use your information for marketing purposes unless you give explicit consent.

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4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your information:

  • Consent – when you submit an enquiry via the contact form

  • Legitimate interests – to respond to requests and provide relevant information

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5. How Your Data Is Stored

  • Information submitted via the website is transmitted securely via HTTPS.

  • Emails from the contact form are received via a secure email provider.

  • We retain only the information necessary to follow up on your enquiry.

  • If you do not proceed with therapy, your contact details are deleted after 3 months.

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6. Sharing of Data

Your information is kept confidential. We do not sell, rent, or trade your personal data.

We may share information only where:

  • We are legally required to do so

  • It is necessary to protect your vital interests

  • You give clear consent

If you become a client, a separate privacy notice related to therapy sessions will be provided, covering confidentiality and record-keeping.

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7. Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Withdraw consent at any time

To exercise these rights, please contact: [insert your email]

If you are unhappy with how your data is handled, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

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8. Cookies & Website Analytics

This website is hosted by Wix.com and may use basic cookies to enhance your browsing experience and gather anonymous analytics (e.g., page visits, device type).

You can disable cookies in your browser settings at any time.

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9. Third-Party Links

This site may include links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before submitting personal data.

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10. Changes to this Privacy Policy

This Privacy Policy may be updated occasionally. The latest version will always be available on this page. We encourage you to review it regularly.

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11. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Becky Sheppard
Versatile Therapy
Email: versatiletherapy@protonmail.com
Location: Brighton, UK

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